It is difficult to remain calm when you suddenly lose 100 euros ... How would you feel on Friday afternoon, if the ATM suddenly eats 100 euros and wrote to you in response that maybe it will consider your complaint on Monday ... he did not even write and there is still silence on this matter

Certainement que je me sentirais dans le même état que vous! C'est plus qu'ennuyeux!
Mais je ne vois aucune autre solution que d'attendre une réponse de totem. Gardez espoir et donnez nous de bonnes nouvelles dès que possible 😉 Passez tout de même un excellent week-end 😎
Definitely that I would feel in the same state as you! It's more than boring!
But I see no other solution than to wait for a response from the totem pole. Keep your hopes up and give us good news as soon as possible 😉 Still have a great weekend 😎

Definitely that I would feel in the same state as you! It's more than boring!
But I see no other solution than to wait for a response from the totem pole. Keep your hopes up and give us good news as soon as possible 😉 Still have a great weekend 😎

Thanks for the words of consolation, it is a pity that none of the team said even 1 word in this matter that would reassure me

Well this game is certainly a nice way to spend 134 credits on 3 cards, one of which I would have never bought myself. I think this is the last time I will spend any credits gambling on iStripper...

@all
You should already know the games are expensive for us, the members. I think no one can say he has won by playing the games. And I mean all games in total. Maybe you could win some credits by one game, but another game you will lose more credits than you won before.
That's why I don't play anymore, only when I need some jokers, and that's not the case at the moment.

Games are probably a pretty good deal for new customers. I have received most of my cards in my collection for 10-13 credits but a new customer will be paying twice that price until they build up a collection. There really isn't a great way to save except for on discount promotions. The special event cards are meant to trick or tease the full collectors who apparently NEED to have every card even though it is pretty much impossible to enjoy all of them. Smart on totems end but it is exploitative nonetheless. The gambling adds on another layer of exploitation, taking advantage of the addictive nature of gambling. But...it is a porn product and has no loyalty to ethics, and men and woman who partake in pornography probably shouldn't be calling out ethics in the first place.

@henrylee7
When I'm looking at your history, I can see lots of gain recorded by the server (see the picture), but not the 900 credits disappeared.
It may have a bug in your GUI display for the credits remaining in your account. But only Totem can do something for that. For me, regarding your history, you haven't been stolen by the software.

What do you see if you completely shut down the software, your PC and your internet router, then relaunch all ?

To add just a little to @stefnev1 's reply. Occasionally I see a problem where my credit balance is displayed incorrectly by showing only the least significant part of the value, losing the hundreds or even the hundreds and tens digits, In my case it happens during program startup, the program then hangs and I have to ***** it and restart after which everything is OK.

While this is not the same as same @henrylee7 's problem, which happens at a later stage, they may have the same underlying cause, namely a network glitch or timeout when getting the data from the server. If so then, as when it happens to me, stopping and restarting the program (or rebooting) should fix it.

totem doit certainement savoir combien de crédits sont sur votre compte? Et de la transmettre l'info au membre qui se sentirait dépouillé. Non?
totem must know how many credits are in your account? And to transmit the info to the member who would feel stripped. No?

totem must know how many credits are in your account? And to transmit the info to the member who would feel stripped. No?

Absolutely, it is a bug if the value gets displayed wongly and this can be ***** if you are not used to it happening. But if it has the same basic cause as the problem I see then it is only a wrongly displayed value and the user can easily fix it - though, of course, he or she should not need to do so, In any case it is worth them trying if only to see if it is a real loss of credits or not.

@henrylee7When I'm looking at your history, I can see lots of gain recorded by the server (see the picture), but not the 900 credits disappeared.It may have a bug in your GUI display for the credits remaining in your account. But only Totem can do something for that. For me, regarding your history, you haven't been stolen by the software.What do you see if you completely shut down the software, your PC and your internet router, then relaunch all ?

I didn't make this up. You never see a few hundred credits disappear in your account history. The history of the loss of several hundred credits did not show how there were massive errors on Black Friday. The system just unexpectedly gave me a lot of wins at first. and that should be like a warning because it was similar on Black Friday. When the system gives too many wins, then it suddenly changes tactics and takes everything that it gave and also takes away from overweight ... It is rare to win 4 times the maximum stakes in 1 round. This confirms my opinion that I am waiting: these totem games are completely cheated and I am just waiting for my credits and an apology from the Totem

To add just a little to @stefnev1 's reply. Occasionally I see a problem where my credit balance is displayed incorrectly by showing only the least significant part of the value, losing the hundreds or even the hundreds and tens digits, In my case it happens during program startup, the program then hangs and I have to ***** it and restart after which everything is OK.

While this is not the same as same @henrylee7 's problem, which happens at a later stage, they may have the same underlying cause, namely a network glitch or timeout when getting the data from the server. If so then, as when it happens to me, stopping and restarting the program (or rebooting) should fix it.

Again, I didn't make it up. I turned off the program a few times, the computer also - it did not change the fact: at the beginning of the game I had 7871 after the 1st round of 8026 in the second round I won 7 times 35 credits and 1 time 15 and it should be 8076 while I looked at the number of credits and it dropped to 7176 Just the system ate 900 credits and never showed it in history

@henrylee7

As you can see from my post made about 25 minutes ago I have on several occassions seen my credit balance apparently missing several hundred credits - but it has always been a display error not a real loss and has always been corrected by restarting the software.

En tout cas, il vaut la peine d’essayer si ce n’est que pour voir si c’est une perte réelle de crédits ou non.

👍

easily fix it

easily fix it - no, it's not a simple mistake and please don't write such nonsense.

@henrylee7

I see now that what you are describing is very different to what I have been seeing.

But we still do not really know what you are seeing. In particular what do you mean by a "round" - how many games does it represent and how much were you betting each time ?

I see now that what you are describing is very different to what I have been seeing.

But we still do not really know what you are seeing. In particular what do you mean by a "round" - how many games does it represent and how much were you betting each time ?

A round, i.e. the number of games to get a gift card - sometimes I bet 1 x 15 credits, sometimes for 30 credits - games around 24 - 26 - I didn't save.

I see now that what you are describing is very different to what I have been seeing.

The matter can only be explained by a person who has a full record of my history, i.e. the exact number of games and the exact amount of winnings - I stopped the game when I saw that "suddenly from the amount of almost 8100 it dropped to 7176. Unfortunately, I am writing almost 8100 because during the game I did not look at the exact sum for each the win and I started to win almost every play of 35 credits in the 2nd round - the system decided that it was a machine error and simply deleted 900 credits in 1 second

These games are like set up machines in a casino, when the customer starts to win as a result of a machine error, the machine just turns on the "steal" chips for the maximum amount, and the stupid man is happy to win and then cries that the machine took 5 times as much as he won in the machine. 1 second. Of course, the casino management then turns around and pretends that nothing like that happened

Quand vous dépensez 15 crédits dans le jeu, cela n'est pas montrer dans l'historique.
C'est un gros reproche que je fais à Totem, ne pas avoir trace de combien de crédits on a dépensés est d'après moi une pratique malhonnête.

Mais vu que y a rien a gagner (barre de progression sans intérêt), je n'ai pas jouer plus d'une fois histoire de tester. Et risquer le prix d'une carte pour avoir de grande chance d'avoir rien en retour fut rédhibitoire.


EN:
When you spend 15 credits in the game, it is not shown in the history. It's a big criticism that I make to Totem.
IMAHO, not keeping track of how many credits we spent is a dishonest practice.

But since there is nothing to gain (progress bar without joker), I did not play more than once. Risking the price of a card to have a great chance of having nothing in return was crippling.

When you spend 15 credits in the game, it is not shown in the history.
It's a big criticism that I make to Totem, not showing how much credits you have spent is a dishonest practice, IMAHO.

While I would not go as far as calling it dishonest I strongly agree that it is a major failing that the account history does not record every change in the credit balance. Indeed, I would very much like to see the actual credit balance being shown after each transaction as well as the amount it changes by as this would enable us to spot discrepancies if they occur - on the display that would just be another column though whether getting the data to be displayed there would be a simple matter or not is a different matter.

I can see that if every change was displayed then there could be floods of messages, but that argues for the abilty to filter the account history so that we can see what we want to see if, for example, we want to examine just our card acquistion history or our credit purchase history.

I agree too, every bet should be recorded in the history, as the gains are. In that way, everybody should follow exactly the balance between lost and gain.

Progressive Redraw is my favorite to play and collect with. Am also liking that new game that was introduced not that long, forget what it's called, the one where you get free cards as you progress through it.

Please clarify and send an email to [email protected]

On Friday, I sent a reclamation through a new ticket to the service
When will the service deal with it?

Tickets # 000038756

@Henrylee7 - with this being the May Day Bank Holiday (it is in the UK and I believe so in France) there will be minimal cover from Customer Support. Moderators like myself who are monitoring the Forum do not have full access to your account details and so we cannot help you in this case.

I'm sorry the response is delayed - please wait till tomorrow (Tuesday) when I am sure @Manue and team will get back to you.

Today (May 3rd) was a regular working day in France (at least for me and my colleagues).

I decided to participate in the progressive pack. At least there is some choice there. The calculations for cost are invariably wrong...stating that my cost is less than it actually is. On my first purchase, the stated cost was 91 credits. The actual cost was 110 credits. Now, I have since figured that 110 credits was the correct cost, but this looks like a bait and switch...not a good look. Other packs also stated a cost less than the actual. Fourth pack stated cost 81.53 credits....actual cost 93.5 credits.

Also, on two occassions the system generated an original cost of 250 credits for the ten cards...implying that all cards were full price...even though the packs contained older "medium" resolution cards. I was ***** to spend two credits on each of these packs to redraw lest I pay full price for medium resolution cards.

As I said, during the game "the system just went stupid" on Friday and stole 1000 credits from me entering incorrect data into the system and it shows the proof in the bill for April 23, 2021 - I sent the team exactly shown errors and "disappearing credits" from position for the next position .... I do not know how it happens but the system makes mistakes and credits disappear A man who is absorbed in the game may not even notice it and then the team claims that the customer is wrong because 1000 credits are shown in the billing less than at the start of the game .... We'll see what the team does, because so far I'm still behind with a loss of 1000 credits. But I analyzed the billing and sent to the support and the team, errors that show that I was right ...

We will see what the team will do - but no matter what will be - I have a lesson - from now on zero hazards ... the system generates errors, advertising and asking for a refund of 1000 credits is stressful for me and the billing analysis itself took me 6 hours - it's like a day at work ... I'm not talking about nerves, stress, showing someone that there are errors somewhere, but hidden so that they do not notice them immediately ... I repeat for others - every game is a gamble and system errors show that you can lose much more than the usual play ... It's not worth it, people It's not worth it. Only people's assertiveness towards hazards can make things change here

...Only people's assertiveness towards hazards can make things change here

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