i have started this account to try to get my old account back which i lost when my old computer crashed and i lost everything , everything that i needed on there i never logged out on (email & virtuaGirl) .......... this happened around 4 ,4&1/2 yrs ago only got a personal computer last year , was using the family computer , and now am trying to get old account back but cant remember passwords or the given name all i remember is my madeup name , can someone from admin please help me as i spent $100s on my old account ....... i tried to email but have had no response

Do Not post any of the info I'm mentioning here in the forum. I'm just asking because you will need it to have any hope of retrieving your old account.



Got your original username/pseudo ??

Happen to have your registration number ??

Got your original e-mail address ??



It would be best if you're still using the same e-mail address.

There is a way to get your password if you have this stuff.
Customer Service.

Something worth mentioning........
You won't be able to merge this current account with the old one.



One other thing.......
When you opened this current account and uploaded your avatar, you should have seen where it was stated that nude pics aren't allowed for avatars. You need to change that avatar asap.