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Returning after a long absence

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SimpleJay
已加入 在 May 2011

1 发布
May 21, 2011
I had created an account and bought a few of these shows several years ago, and I finally decided to reinstall this program on my new computer. Unfortunately, I do not remember my username/password for my old account. Is there some way to recover this information using my email address or some other information? Thanks.
DMon1981
已加入 在 Jan 2010

386 发布
May 21, 2011
@SimpleJay, if you don't have any third party billing information in an email which contains your user and password info, you need to contact a member of totem team, they have purple stars by their names, or contact a mod, they have a blue star. Try and provide them with what info you have. But don't put email info on the forums send it in a PM.
celine
团队
已加入 在 Sep 2007

1896 发布
May 23, 2011
SimpleJay, the only account I found with the email address you provided is 'SimpleJay', please PM me a copy of the email confirmation(s) you received from the biller(s) when you purchased.

Thx
Celine

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