Hi I myself,am new to VGHD.Just a couple of weeks,in fact.I have had many problems.At first.I was furious... My head spun around..and green liquid,came pouring out my mouth..When I calmed down.I realized,This site is mostly,an automized site.Everything goes,step by step.And if you take your time.And let each thing,run its course.And complete its current task.And shut down by itself.You can come back. And fix,what you think is wrong.. It may take several times,and help from FAQ or Customer Service.But most of your help,will come from,asking questions..and getting answers,in the Community and Forum..Remember.People who need a doctor.are called..Patience.It takes patience to make it better..And believe me.It gets BETTER...

Very well said @Number1OldGuy.