One of the constants I see in many of the complaints is: "I spent 1000 credits or 650 credits" (or much worse) and all I got were a few older cards or a few small 'cash back' wins etc etc etc and no special event card etc etc. How can intelligent people let things get so far out of hand? As far as I can tell there is no gun being held to people's heads, making them to keep pressing the button and further to make them get out their credit card to continue their folly.
I am wondering if there are really that many truly naive people here that really don't know that a scratcher card or a slot machine is real gambling where the odds always favor the house?
Or on the other hand do they realize they are gambling but when the grapes turn sour, they then want to lay the blame on anyone other than themselves for wasting their cash...?
Totem is here to make money. They have a product people seem to want, with a company to make it that has expenses to cover and employees to compensate. This is a business being run as a business and rightly so.
No one is ***** anyone to push the 'buy' button here but every time you do push the button you are further validating this business model 'promotion' as a viable method to make money and increase profits. From my point of view it is pretty easy to infer that this is a money maker for Totem hence the repeat appearances of the apparently popular gambling type promotions seemingly regardless of the vociferous complaints here in the forum.
Don't like the gambling? DON'T DO IT!!!!
But if you do play the game and lose, don't snivel to me about it and then try to blame anyone but yourself for your lost fortune. We are all supposed to be adults here, responsible for our own actions, regardless of how foolish they may end up being. Lick your wounds, learn from them so as not to repeat them and move on.
All this being said, I will also say that I totally agree with @Wyldanimal 's statement about making the 'special event' cards available through a guaranteed method/pathway and not hiding them behind a game of chance. To use my own feelings as a gauge, I would guess that even a large portion the "silent majority" he refers to, that buy the product and play the games but don't comment here, for the most part have a least a little feeling of "shame on you" towards Totem for doing these sorts of open ended 'take advantage of people's weakness' promotions.
If gambling is here to stay and customer satisfaction is a priority for Totem, I would suggest a modification to the gambling promotions where they make some arbitrary point in the process where winning the card/prize is assured. They don't have to publish the point where this happens, only to say that the point exists and let the big gamblers find it and publish it. In other words, you may win the prizes earlier in the gambling process but for sure you will win them if you reach a certain point. There is still the gambling "atmosphere" but sort of a golden parachute at some point along the way. The prizes would still cost way more than they would have normally but at least they are attainable. And once the point is found and published others can decide if they want to go that far for a guaranteed result.
My 2 dollar take on the issue.
PD48