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Lamk
Присоединился в Mar 2017

2 Сообщения
2 January 2018
Hey,

I was just wondering how long it usually takes customer support to respond to a ticket.
Manue
TEAM
CUSTOMER SERVICE
Присоединился в Nov 2014

1049 Сообщения
2 January 2018
@Lamk Hi, Our Customer Support is available from Monday to Friday 9am to 5.30pm Paris Time. ( Office Hours) It takes one day max to respond ( except the weekends). Please note that I was away for Christmas so it will take a bit longer,sorry about that. No worries, I have just replied to your ticket/17694 Happy New Year! : )

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