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rodragon
Присоединился в Sep 2016

1 Сообщения
20 August 2017
Hi guys, so, a while back, I got 25 credits, then I apparently gave them for a show I didn't want. That was an accident. Can I get a refund please?
91hebasu
Присоединился в Jan 2008

1146 Сообщения
20 August 2017 (edited)



Somehow I doubt buying this card back in October of 2016 was a mistake
It was actually a free card anyway
You were given the credits as a signup bonus of sorts
Sounds more like you're wanting to trade this free card in for a new free card

You would need to contact customer service about getting a refund for the free credits you used to get a free card that you've had and have very likely been watching for about ten months now

Good luck
neimad
Присоединился в Aug 2017

3 Сообщения
27 August 2017
That's a good gift ^^ How can you ***** for it :)
spiesx
Присоединился в Jun 2016

14 Сообщения
27 August 2017
😍😘
Wuzthis
Присоединился в Oct 2012

91 Сообщения
5 September 2017
rofl
jsnchmtaotao
Присоединился в Jan 2017

2 Сообщения
15 October 2017
Account Username: i24983984

I have always been impressed by the good service offered by your company thus I have downloaded close to 300 cards from your istripper store.

However, recently there is a "Lucky Box" function under "featured", which I am not familiar with and have downloaded 14 cards which I do not want.

Please help remove the following cards from my account and also restore my credits. I hope you will uphold your good standard of service by assisting in this matter so that I will have the confidence to continue buying more credits from your company.

Please remove:

1) SABRISSE / O CAPTAIN
2) VINNA REED / DELICATE FLOWER
3) KALISY / FAVORITE AFFAIR
4) EMMA BROWN / OFFICE TEASE
5) MILA AZUL / DARK SECRET
6) AURELLY REBEL / SOLO
7) LIA TAYLOR / ROUGH SEX
8) ARIANA MARIE / ENCHANTRESS
9) ASHLEY LANE / SHOCK TREATMENT
10) VANESSA MIO / DENIM DELIGHT
11) SYBIL / TROUBLE AND STRIPE
12) KIRA THORN / STUCK BY A THORN
13) RIA RODRIGUEZ / SOLO
14) CARA MELL / ASTOUNDING

I also think that simply stating "Lucky Box" 87.5 points Add to my collection is very misleading, because it caused me to believe that the 87.5 points are free gifts.

In short, I hope that you can help remove the 14 cards that I do not want (downloaded via Lucky Box) and restore my credits. I will continue to support your products if this request is met. Otherwise, I can only stop buying as I have lost money getting cards that I do not want. Thanks
91hebasu
Присоединился в Jan 2008

1146 Сообщения
15 October 2017
That lucky box is this weekends sale
Every Friday for a while now they start weekend specials
Kinda random choice of cards but sometimes with a plan

Any time you have something to do with money and/or credits, you need to take it up directly with customer service
Doing it that way will likely get a better and faster response
It's in house and they don't normally work weekends though
Manue
TEAM
CUSTOMER SERVICE
Присоединился в Nov 2014

1074 Сообщения
16 October 2017 (edited)
@jsnchmtaotao Hello, please log a ticket through the customer service or send us an email to [email protected]. Please provide all the details , your username We will get back to you as soon as possible. thank you
***EDIT*** I have just replied to your email

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