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Need some help  

  Fórum / Tudo sobre iStripper

occam1234
De em Aug 2023

1 post(s)
August 15, 2023
As the title says I need some help. I purchase a show and it shows in my transaction history but I cannot access it
BedreVita
De em Feb 2021

46 post(s)
August 15, 2023
Do they come up under Collection?

Have you looked into the help center? And then customer service, and then make a new ticket

You can also try to synchronize with server

It might also be a problem with settings
user5789
De em Dec 2016

47 post(s)
August 15, 2023 (edited)
As BedreVita posted, generally speaking, cards will show in the collection tab. if not, click on your your user name in the top right corner to find the synchronize with server tab and click on that once or twice, also in the settings tab click rebuild collection, maybe even restarting the istripper program could help. It has happened to me before.

If you bought a NFT show, that will appear in the trading cards tab, but as I have not bought one, I cannot offer any troubleshooting on that one, except maybe contact customer service.

Customer service email is found here... istripper.com/info
stefnev1
MODERADOR
De em Jul 2008

4597 post(s)
August 15, 2023
@occam1234
In the settings tab, check if the option "Automatic download the full shows" is enabled. If not, you have to start the download of the shows manually.
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1075 post(s)
August 16, 2023
All good guys ? Let me know ! : )
Pink2023
De em Aug 2023

1 post(s)
August 18, 2023
How to delete the girl who I do not like?
Wyldanimal
MODERADOR
De em Mar 2008

3970 post(s)
August 19, 2023
How to delete the girl who I do not like?
Click on the card to see it's details.
On the card is an EYE icon.
Click on that EYE Icon to put the card in the Hidden Collection.

Now Click back on the My collection Tab.
This card is no Longer Seen in your Collection.

JayZ971
MODERADOR
De em Mar 2009

2267 post(s)
August 19, 2023
If you really want to delete a card.........

On the details page, next to the "eye" icon is the trash icon.
Then click yes to delete the card. The card remains in your collection & unless the card has been removed from the store, you can download it again. If the card has been removed from the store, please make a backup copy of the card's files as you may not be able to redownload the card again.

Hope that helps.......

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