Dear All,
We hear your frustation about the pre order and collector packs not working on Saturday and the difficulty if engendered for you to get your 10 stars.
As Kaiju said in his post about Cyber Monday, you will have other chances to cumulate stars tomorrow, as we'll wake up some promos, especially the collector cards offer
About the 'lack' of CS during the weekend, please note that our technicians were checking the promos and the forum, and they posted when they had found the solution, it was working hard here in 'backstage' :)
Plus, we count a lot on our excellent mods to answer your questions & doubts, what they did wonderfully, as usual !
For all the other requests, like missings stars or cashbacks, as far as we read today, most have solved by themselves with a bit of patience and as we told you on Friday night: any remaining issue will be conscientiously addressed by us from today !
A last word regarding the shows discounted (big boobs, costumed, us stars) : the way it currently works can be a little bit destabilizing and we're working on a solution for the future: when a show is discounted, the initial price still appears : press « add to collection » and it says 'the price has changed', then recalculates the price and displays again the purchase button.
All you have to do is press it again...
Thank you all for your ethusiasm & involvement in our Black Friday !
Don't loose too much time reading us now, Jump on our Cyber Monday offer !
Celine & Manue