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Downloads

  Fórum / Espaço para novos usuários

LuckyL
De em Nov 2017

1 post(s)
November 23, 2017 (edited)
Why am i having such a hard time downloading my purchases?
A good 48 hours later & its only downloaded 2 cards? I have download speeds of 10Mbps...
I wont be spending any more $$ at this rate :(
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1073 post(s)
November 23, 2017
@LuckyL Hi, Please try to use a different VPN :

ex: http://www.bestvpn-china.com/best-vpn-china/
Ascaron
De em Jan 2016

2 post(s)
November 26, 2017
Hello
since this morning the models of my collection do not download and a message tells me download abandoned

ps: sorry for the mistakes i use google trad, I am French
muttonjeff
De em Nov 2008

776 post(s)
November 26, 2017
@Ascaron
Do you store your models on an external drive.
If it is not connected you will get this error
Ascaron
De em Jan 2016

2 post(s)
November 26, 2017


I stock my models on an internal hard drive, since my message I disconnected and reconnected for the instant his walk
Z22
De em Aug 2017

1166 post(s)
November 26, 2017 (edited)
Goto your profile page. edit your profile(little icon in the bottom right of your profile picture). select the U.S.A. server instead of the E.U server, or vice versa depending on which server is giving you problems.
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1073 post(s)
November 27, 2017
@Ascaron Bonjour, pourriez-vous svp ré-essayer de télécharger vos shows ?
Baifu
De em Oct 2017

1 post(s)
January 31, 2018
Why isnt the download i bought in my collection?
91hebasu
De em Jan 2008

1146 post(s)
January 31, 2018
My information says it has been added to your collection

Try a manual re-synch with the servers
Rey1
De em Mar 2018

1 post(s)
April 4, 2018
Also having trouble down loading.
HombreSinSombra
De em Oct 2010

1249 post(s)
April 4, 2018
Long story short, wait a while and try again. Servers could be busy. A couple of recent cards have been updated but not yet uploaded to the servers correctly for sync-ing.

The rule is, if you bought it, you own it. Sometimes might take a while to see it, tho. This happens on rare occasions. Lots of reasons can cause this although I doubt the news about the studio fire has anything to do with it.

Patience. You WILL get your girl! I promise you 😊

Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1073 post(s)
April 5, 2018
@Rey1 Hello, please log a ticket through the customer service or send us an email to [email protected]. Are there any error messages ? Please provide all the details , your username We will get back to you as soon as possible. thank you
1977pilz
De em Apr 2018

8 post(s)
April 25, 2018 (edited)
@Rey1 Hello, please log a ticket through the customer service or send us an email to [email protected]. Are there any error messages ? Please provide all the details , your username We will get back to you as soon as possible. thank you
DIDGEDRUM
De em Mar 2008

2351 post(s)
April 25, 2018 (edited)
@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......
Wyldanimal
MODERADOR
De em Mar 2008

3960 post(s)
April 26, 2018 (edited)
@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......
@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......
@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......
@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

HA! you think?
@DIDGEDRUM yer scents fer humur just crakens us up.
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1073 post(s)
April 26, 2018
@1977pilz Hi, if you do not know what to say, no need to quote us ; ) If you do not understand how a forum works, do not hesitate to ask us. We will be happy to help : )
steve6999
De em Aug 2012

1 post(s)
May 13, 2018
I am having trouble with downloading mine to. 2 days now and only 10 out of 51
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1073 post(s)
May 14, 2018
@steve6999 Hello, please log a ticket through the customer service or send us an email to [email protected]. Please provide all the details , your username We will get back to you as soon as possible. thank you

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