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How to retrieve my cards?

  Fórum / Espaço para novos usuários

i24930678
De em Jan 2017

2 post(s)
March 12, 2017
I lost all my cards after I repartitioned my hard drive. I still have my user name and password though. How can I retrieve my cards?
HombreSinSombra
De em Oct 2010

1249 post(s)
March 12, 2017
You need to login again and register again your username and password...
91hebasu
De em Jan 2008

1146 post(s)
March 12, 2017
Also......
The software may be looking in the wrong place for your cards after repartitioning
Make sure you have it directed to the proper partition
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1074 post(s)
March 13, 2017
@i24930678 Hi, Can you access all your shows now ? If not, please log a ticket through the Customer Service. We will get back to you asap : )
timp1711
De em Mar 2017

1 post(s)
April 5, 2017
I have 13 cards hidden in My Collection. How do I release them ?
i25139329
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1074 post(s)
April 5, 2017
@timp1711 Hi,Check the filters menus in 'My Collection' and the Girl Store. Everything has to be selected in the drop down menus
Please go to the settings , click on 'Register again' login with your account details again. Click on 'Rebuild Collection'
shesaboy
De em Feb 2017

1 post(s)
December 13, 2017
what the hell is up with all my cards being hidden? I tried all your suggestions above and I cannot get them to show...really frustrating software glitch.
Manue
EQUIPAMENTO
CUSTOMER SERVICE
De em Nov 2014

1074 post(s)
December 13, 2017
@shesaboy Hi,Have you typed in something in the search box in 'My Collection' ? If so, please clear it. Check the filters menus in 'My Collection' and the Girl Store again. Everything has to be selected in the drop down menus.Please go to the settings , click on 'Register again' login with your account details again. Click on 'Rebuild Collection'

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