Do you have any cards of Camilla, Divine, Priscilia Jones, or Miss Roxx?
If so, never click to update them. If you do, you will lose them forever.
Select a card (other than those above mentioned.
Then, right click the delete icon (third from the left).
Then, click on 'check for updates'.
This will download any animation files you deleted, and will update the picture files.
You can do all cards at once, or any number of cards at a time.
If you do all at once, it will take a long time to update your cards even if all of the animation files are there.