If you encounter a problem after the maintenance, please quit and relaunch iStripper.
If still, please describe the issue here below.
And please don't duplicate your request on other media 🤗

Hello, tried buying the card (Glistening In Pink - Kirke), the 15 credits were subtracted from my account, but the card is neither showing up in my purchase history nor among my bought cards.
Already restarted the client and tried synchronizing with the server, which didn't help.

👍

REPORT 1 : card purchased, credits removed (sometimes in duplicate) but card not in collection --> Well noted.
The team is working on refunding you.

Anyone else encountered the problem too, please report here.

Celine.

Sorry I am not sending this from home but from motel room on the way to visit family in NZ and its 11:40 PM my time.

I have had a quick look and cannot see any issues in the pages that I visited, except in one page on the "Nude Girls " topic by JonC.

I had a quick look and the avatar mention is not visible nor is there any message that it has been removed.

)I don't want to say more than this at this time (assuming tht there is anything amiss at all)

Thank you @Cartref, good night and enjoy your visit 😘

Thanks for this topic.
Firstly, I paid 200 credits for Juicy pink game, but the server was disconnectted. There was a circle on the Juicy pink button, the important thing is that I paid 200 credits for nothing.
Secondly, I bought the card Nikki Hill's 0976,the credit has been paid,but the card isn't available in my collection.
Looking forward for your reply!

Hi there, I've had this problem too - tried to buy the new Kirke card this morning - the credits have been deducted from my account twice, but the card hasn't appeared in My Collection. Tried closing, turning off pc, reloading etc. Anything you can do will be appreciated - thankyou!

Hi, I had the same issue I made duplicate purchases for a new kirke card, but the card doesn't appear in my collection and just the 30 points disappeared. The deleted points don't seem to have been recovered yet. Any help would be appreciated.
Thank you in advance

I've bought 25 credits during the maintenance but they're not showing up. I guess it's all about waiting a little till it's fixed.

Hi

I purchased Kirke's card (twice) but it hasn't shown up in my collection.. I have synched with the server several times and restarted the app twice (last time about 5 minutes ago).

I posted a screenshot on Discord

https://discord.com/channels/709339443777110026/875304266477232148/1077556413703913483

This shows that the Notification area on Windows 11 shows I purchased the card but there is nothing showing in My Account.

Me too. I bought the card (Glistening In Pink - Kirke), and 13.75 credits were subtracted from my account, but the card is neither showing up in my purchase history nor among my bought cards.

I've bought 25 credits during the maintenance and they have not been added to my account.

I've bought 1500 cards during the maintenance for free, thx.😎

I tried buying kirke and went from 84,7 credits to 9,7 trying to buy it

Seeing all the issues I'm lucky not to have one.
I could buy Kirke's card without any problem.

Hi，I tried buying asia rae many times from about 200+ credits to 114,Thans😀

Dear @celine

I had 13.10 balance then I purchased the newly launched Kirkie's card, as a premium user it charged me 12 credits, that was deducted, but card not added, now balance shows 1.10, moreover deduction is not showing up in the Account purchase history section as well :(

Never faced such issue earlier.
I restrarted the app, multiple times, even logged in from browser as well to be sure, no luck.
Please help

I've received the epoch message associated to my purchase but not the istripper confirmation

purchased 2 cards, Kirke / Glistening in Pink and Candice / Soft Sequence, failed, tried again a couple times, also failed but did lose credits

Hi guys, we are working on it... It should be fixed in a bit : )

GOOD NEWS :

All the users impacted by a show purchase not added but credits taken have their credits back now. You can see it in your profile history.

Thanks for your patience

And those who have bought credits?

still need to investigate :)

ok, thank you :)

And those who have bought credits?

did you receive an email from the biller with a transaction id ? please PM me your transaction ID :)

Dear Costumer Support,

today at 12:19 I bought 500 Tickets and I got an conformation that the billing is done but the 500 Tickets are not shown in my account. I also wrote an Email to the support team with the billing details but until now no answer.

Best wishes

I purchased Kirke glistening pink this morning and have not received the card. i was charged the credits however my transaction history does not reflect any of these activities. i have tried restarting the program but did not see any changes. please assist me EDIT : i see that my credits have been refunded. thank you is the card purchasable as per normal at this time?

GOOD NEWS :

All the users impacted by a show purchase not added but credits taken have their credits back now. You can see it in your profile history.

Thanks for your patience

Thanks.

Confirmed that my credits have been received back and show purchased again. It is now showing in "My Collection".