Hello @EiriktheIV. I will post some screen shots for you. First if you click on the plus symbol for the card that you have purchased. If it shows Show Downloaded. You have the full show downloaded. If not you need to click download show. Next click on desktop settings and make sure you have all the shows selected, if this is the case click on the V icon in your sys tray once so that it becomes red and then you will havethe lovely Jana H dancing on your desktop. Enjoy. If you have any problems let me know and I will try and help.