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cxsn
Joined in Dec 2012

158 投稿
September 24, 2016
So one of my Alizee cards got deleted. I thought I backed it up correctly but apparently not. (I know, I should be more careful).

Obviously I can't download it again. What are my other options? Can I get the credits? Or do I have to be content with earning a lesson? How does this work? Any ideas?
SpaveInvader
Joined in Oct 2010

919 投稿
September 24, 2016
you can ask for a refund for this card via Customer Service.
cxsn
Joined in Dec 2012

158 投稿
September 26, 2016
Thanks very much. I'll send CS a message.

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