I had gotten out of the habit, as I hadn't received any for a very long time, and so I was paying little attention to it.
About a day and a half ago I received some bonus credits by email from iS, but I only noticed it now. Is there anything I can do?

I had gotten out of the habit, as I hadn't received any for a very long time, and so I was paying little attention to it.About a day and a half ago I received some bonus credits by email from iS, but I only noticed it now. Is there anything I can do?

@Iliv

In the GUI ( App) - or website
You can click on your avatar - on the website click on your name
Then select "My Profile"......
Then select Apply Coupon under your avatar
Enter the code from your email
Then click "Apply Coupon"

Hope that helps

I had gotten out of the habit, as I hadn't received any for a very long time, and so I was paying little attention to it.About a day and a half ago I received some bonus credits by email from iS, but I only noticed it now. Is there anything I can do?@Iliv In the GUI ( App) - or websiteYou can click on your avatar - on the website click on your nameThen select "My Profile"......Then select Apply Coupon under your avatarEnter the code from your emailThen click "Apply Coupon"Hope that helps

Thanks for your reply Jay, that was very kind of you, that's what I did but the problem is that I arrived "late" by about a day, and it no longer allows me to redeem the coupon as you advised.
My question was if there was anything I could do about this.

Merci pour ta réponse Jay, c'est très gentil de ta part, c'est ce que j'ai fait mais le problème c'est que je suis arrivé "en retard" d'environ un jour, et cela ne me permet plus d'utiliser le coupon comme tu me l'avais conseillé.
Ma question était de savoir s’il y avait quelque chose que je pouvais faire à ce sujet.

My question was if there was anything I could do about this.

Could try an email to support, or a ticket on the App, or a DM to Manue or Celine?
You never know they might just forgive being only a day late.

@Iliv Hi, I have just applied a coupon

If you encounter any other issues could you please email [email protected]

Thank you

I knew @Manue would help you @Iliv , she is a star! 😘

Wow. I'll be honest, I wrote without much hope believing there was not much to do... what can I say, thank you so much @Manue for your intervention💖, you are always the best!
Many thanks for your kind help!😊

PS: thanks to you too for your interest and advice, @wrightsaywow👍. By the way, I see that you are a great admirer of the sweet GLORIA just like me. Let's hope to see her again here, sooner or later!😢