So I just upgraded one of my cards to 3K and I'm wanting to know how can I have both 3K and 1080p resolutions on my computer at the same time?? (for backup) I think somebody answered this question for me before but I don't remember what they suggested...

Thank you! :)

Hi @popeyed,
If you want to keep 1080p version, you must backup the card before updating to 3k. The update replaces the previous one, you can't have 2 versions at the same time.
Have fun 😊

Sorry I didn't mean at the same time on the software I meant at the same time on the computer...lol what a no brainer durrrh thanks @Steffy!

You have fun too ;)

Okay so I have a second question...I remembered that I don't actually need 3K on my computer since my maximum resolution is 1080p so I replaced it with 1080p but it's still in the "NEW FORMAT"...is there anyway to get the previous format back so that I can have both formats of the same card?? (as a backup)

Thanks again!!

@POPEYED Hi, in the software' settings ' Select 1080p as 'default download resolution'. In 'My Collection' click on your card, select 1080p as 'resolution', downlaod your card again. There is no need to back up your cards as it takes just a min to modify the resolution ; )

Grrr sorry I guess I am no speaking very clearly (forgive me I'm sick)...but I wanted to know how to get the previous format before I updated... (so I can have both)

I seem to be stuck with present format of 1080p and cannot travel back in time...???

@POPEYED You can't have both. Sorry, we do not provide this option. Anyway, I thought you didn't actually need 3K on your computer since your maximum resolution is 1080p . Just in case, please note that it takes roughly a min to switch from one resolution to the other. Have a lovely weekend : )

Okay thanks @Manue you have a lovely weekend too!

I will often download in all 3 resolutions.
1st in 720p
after it is finished, ( the GUI is left open )
I open the Models folders, find the cards Folder example e0001
then add -720p to the end of it. the card folder becomes e0001-720p
I then download the same card again, by switching the resolution drop down.

When it's done, I again rename the folder to e0001-1080p
and last if it has it, I download the 3K files.


So Now I have three sets of folders for the same card.
e0001-720p
e0001-1080p
e0001 ( this is the 3K version and the current one the GUI will play)


I can then Test the card in all of it's resolutions.
e0001 is of course what the folder name has to be to play it.

so If I want to play the 720p version, I can quickly just alter the folder names a bit.

so I first rename e0001 to e0001-3K
and then rename e0001-720p to e0001

And that is all I have to do.. it takes a few brief seconds.
The GUI will know from the files, what resolution they are, with out my Need to rebuild or re download anything.

After I am done with all my testing,
I move the Other two folders to a Back up HDD.
So that on my Main Drive I keep only the best resolution for my Screen and System.
At Home that is the 1080p version

At the Office that is the 3K version.

The External HDD I use to hold the copies, I can take with me to update Home or Office as needed.
Just copy the Folder I want, and Name it correctly.

You can Also do the Same with the Origional FIles, and the Re-mastered Files.

Just rename the Cards Folder, Befor you Update it..
example, to Keep the Origional Format of a remastered card. Maybe rename it to this??

e0001-O-720p

After you update it to the remastered version you will have two foldes.

e0001
e0001-O-720p


It's all about Managing the folder names, Before you Download, or Update the files.