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Returning after a long absence

  Forum / Le coin des nouveaux

SimpleJay
Inscrit en May 2011

1 message(s)
21 May 2011
I had created an account and bought a few of these shows several years ago, and I finally decided to reinstall this program on my new computer. Unfortunately, I do not remember my username/password for my old account. Is there some way to recover this information using my email address or some other information? Thanks.
DMon1981
Inscrit en Jan 2010

386 message(s)
21 May 2011
@SimpleJay, if you don't have any third party billing information in an email which contains your user and password info, you need to contact a member of totem team, they have purple stars by their names, or contact a mod, they have a blue star. Try and provide them with what info you have. But don't put email info on the forums send it in a PM.
celine
ÉQUIPE
Inscrit en Sep 2007

1896 message(s)
23 May 2011
SimpleJay, the only account I found with the email address you provided is 'SimpleJay', please PM me a copy of the email confirmation(s) you received from the biller(s) when you purchased.

Thx
Celine

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