Can anyone check if clip 6 on the Mia Sun - Hot Like The Sun card plays in 4K. As far as I'm concerned this clip skips and doesn't play in either small or large mode? I have downloaded the card twice, according to the procedure. Thanks for your help.

I haven't checked the other resolutions.

in 4K clip 6 - e1539_6144203.vghd has the Bad file size of 33,554,432 bytes it does not play.

it plays in all 3 of the other resolutions, 3K, 1080P, 720P
In 3K it has the Good file size of 45,711,027 bytes
in 1080P it has the Good file size of 34,721,423 bytes
in 720P it has the Good file size of 27,546,638 bytes

Some useless information:
in the data folder, most cards have an XML file.

you will see a section like this:
<id>e1539</id>
<version>2</version>
<resolution>720p,1080p,3K,4K</resolution>
<resolutionSize r720p="622464" r1080p="787942" r3K="1042089" r4K="1534942" />

the resolution size is in KibiBytes which is equal to bytes divided by 1024

further down in the XML file is this section
<show>
<duration>60499</duration>
<size>637403611</size>

size is in bytes for the 720p resolution.

this is the size of the files in the Models folder.

Both the ResolutionSize and the Size, include ONLY the files ending in .vghd
do not include any of the .demo files or other files

so to check the file size.
select ALL of the files that end in .vghd, right click on them, and check the properties.
it will report the Size of all the files combined in Bytes.
then divide that number by 1024, and that gives the size in KibiBytes.

for the 720p card the size in bytes is: 637403611
(637403611 / 1024) rounded up is 622464 KibiBytes

Thats about all you need to know about the file size and the XML file.

Clip #6 won't play in 4K for me either, does in 3K. redownloading in 4K.

I doubt clip 6 in 4K will get fixed.
so you can Make a Hybrid card.
Download in 3K
rename the folder e1539 to e1539-3K ( saves the 3K files )
then redownload it in 4K ( it will make a new folder e1539)

now copy the file e1539_6144203.vghd from the e1539-3K folder
and Paste it in the e1539 folder, allow it to overwrite the existing file.

you now have all of the files in 4K, except for the single 3K file e1539_6144203.vghd
this is a Hybrid card.

On my old Potatoe Lap top, I often had hybrid cards with the standing clips in 1080p size, and the Table clips in 720p size
because the 1080p table clips played slow, but the 720p table clips played ok

It works very well @Wyldanimal.

I replaced the faulty 4K clip with the 3K clip, and now the 4K card plays all clips including clip 6 in 3K.

Thanks for the troubleshooting with creating a hybrid card. That's always good to know.

Obviously the ideal would be for Totem to fix the clip, but otherwise this at least plays the entire 4K card. 😊


Cela fonctionne très bien @Wyldanimal.

J'ai remplacé le clip 4K défectueux par le clip en 3K, et maintenant la carte 4K lit tous les clips incluant le clip 6 en 3K.

Merci pour le dépannage avec la création d'une carte hybride. C'est toujours bon à savoir.

Évidemment l'idéal serait que Totem corrige le clip, mais sinon, cela permet au moins de lire la carte 4K dans son intégralité. 😊

Clip 6 is unplayable for me too at 4K. I deleted and redownloaded the clip and it still refuses to play.
1

Same to me.

now copy the file e1539_6144203.vghd from the e1539-3K folder
and Paste it in the e1539 folder, allow it to overwrite the existing file.

Lol!
It works.
It means is better to save them in all resolutions: 4K, 3K, 1080p, 720p.

Just to clarify. If we already have these shows they will not disappear?

correct

@wyldanimal once again you are the absolute man thank you very much for another save solution. Only question is would doing a rebuild collection at any point affect anything?

Only question is would doing a rebuild collection at any point affect anything?

No, The Rebuild Collection only takes an Inventory of the files you have on your local system, Plus it might download missing files in the data folders / update the regular Card Images.

So it is Important to make a custom card image for all of the removed cards.
I just make a copy of the regular card
then rename it.
Rebuild Collection will not affect custom card images.
but it Might replace the regular card image with a blank one if the card has been removed from the store.

I just make a copy of the regular card
then rename it.
But if you have already lost the regular card image, then a screen capture of the card while it's playing will give you an Image to use. Just crop and size it to make a custom card image.