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recover deleted model

  Forum / New users corner

ezromeo
Joined in Mar 2023

73 post(s)
March 30, 2023
Any way to recover an owned models clips that have been deleted by accident (or stupdity) ?
wrightsayswow
Joined in Jul 2020

1147 post(s)
March 30, 2023
Easy. Delete the whole card and just download it again.
celine
TEAM
Joined in Sep 2007

1925 post(s)
March 31, 2023
Any way to recover an owned models clips that have been deleted by accident (or stupdity) ?

In your collection tab, open the filters --> in the "downloads" section tick "deleted cards" : your deleted cards will appear, with a download button on them :)

JayZ971
MODERATOR
Joined in Mar 2009

2260 post(s)
April 22, 2023
A bit of advice...........

Those cards that you can redownload, please back up those cards, there is no guarantee that you will be able to redownload those cards in the future.........

Some of the removed cards have been removed from the server, you will not be able to redownload them. You may ask Customer Service for a refund of those cards.

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