@MissLizVicious Hi,please click on 'sync with server' in the software's settings and try again. If there is still an error message, hover your mouse on '*****' and provide the full error message
@MissLizVicious Hello, please log a ticket through the customer service or send us an email to [email protected] IF you encounter more issues. Please provide all the details , your username We will get back to you as soon as possible. thank you
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