We did not expect such negative feedback about this version. We followed the beta releases protocol, versions with the new Preview tab and 7 previews limitations have been released in bugs & fixes for the last two months without much negative feedback.
Please keep in mind Totem has to manage lots of different types of users to stay in business, from free loaders to advanced collectors. Totem would not exist without its paying customers, but it would not exist either without a continuous input of new users that start buying at some point. I understand everyone wants free unlimited access to everything, but there was a lot of ***** with the free previews (hundred thousands of accounts with thousands of free demos a not a single sale, thousands of diamond accounts now only collecting previews) and we’ve been saying for months we’d eventually have to limit it.
Upgrade to this version is not mandatory, and we provide a forum exactly for this, to discuss with our members. Offering the update in the software without explanations on its content was a mistake, we’ll upgrade our update system to be able to describe the content of the updates in the future.
Push of Previews is intended for new users, because we see 80% of them going idle after a few preview downloads and never make a purchase. We want them to feel they are in a strip club and there are new girls showing up on stage every 10 minutes PLUS they can go pickup any in the catalog. Paying customer can and should if they feel like it disable the push. I understand when you are a paying member than you don’t want random girls on stage but rather pick them up one by one. I don’t understand the ***** from paying members tho, if you don’t want free previews to be pushed, just choose « Never » in advanced settings.
7 Previews at a time rather than unlimited is of course a step back, but it was ***** the company that provides you new models every day and we had to end it. Wishlist is there now for you to mark the girls that might interest you (the bug has been fixed). As I said above, since we switched from VirtuaGirl (where NO preview could be chosen and 10 previews were pushed every day no matter what) to iStripper (where you can freely choose to download any preview without any limitation and NO preview was pushed) we saw hundred thousands of accounts with thousands of free demos a not a single sale, thousands of platinum+ accounts now only collecting previews and over 80% of new users converting far less than before just because they had to actively seek girls to see new previews.
Being able to disable Free Previews individually is missing, we agree, it will be added, probably through a delete button in the Previews.
We rely on P2P to be able to show free previews to new users and new users and vital to our business, hence the 20Gb of data kept on your hard drive to be shared with others through P2P. We also understand people who don’t want to help us sharing their disk space and we’ll provide this week the registry key you can edit to put this value as low as zero.
We plan to experiment discounts in the pushed previews in the next release, I hope you’ll enjoy that.
@kutta you’re still able to quickly go thru any amount of free previews you want, it’s just that there won’t be more than 7 at a given time on your screen (wich is for me already more than I can deal at once on my task bar). If you don’t ***** the P2P buffer to zero in the registry, any preview you’ve already downloaded comes instantly back on your screen, click on download preview which is instant since the data is already on your HD and then play.
I agree some free loaders, especially in certain countries, will never buy no matter what. But we’ve seen a significant decline in first buys on new comers since iStripper and its unlimited free previews and we need to fix it. Numbers will talk, but I think that, with the help of the community, and there is still tuning to be done, that we’re going in the right direction.
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