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Don't know my old account info

  Forum / New users corner

tcisfun01
Joined in Aug 2011

2 post(s)
August 25, 2011
I had an account with over 100 shows but a few days ago I had to wipe my computer and now I don't know my old account info and don't know how to recover that info. I know the email I used back when I registered but don't know how to get to support so I can use that email to recover my log in details.

Any help would be greatly appreciated. I have tried the support link at the bottom of the page but it gives an error message.. something about my email service not being functional.
Wyldanimal
MODERATOR
Happy birthday !!
Joined in Mar 2008

3919 post(s)
August 25, 2011
When you Say Wipe your computer, did you completely format and re-install the OS.
Is there any chance that the Old registry still exists?

If the settings in the totem registry exist I can give you instructions to recover your old info.

Send me a PM with the E-mail you used and i will forward it to support for you.
tcisfun01
Joined in Aug 2011

2 post(s)
August 29, 2011
How long does it take for support to respond? It was a complete reformat and reinstall of everything.
Wyldanimal
MODERATOR
Happy birthday !!
Joined in Mar 2008

3919 post(s)
August 29, 2011 (edited)
This is your Old User name
v9055599
http://www.virtuagirl.com/userProfile.php?usLogin=v9055599

If you have any Idea what Password you used, you can try to login with it..
I posted a message for the team.. But most were or are on Holiday.
They should be back this week..

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