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Returning after a long absence

  Forum / New users corner

SimpleJay
Joined in May 2011

1 post(s)
May 21, 2011
I had created an account and bought a few of these shows several years ago, and I finally decided to reinstall this program on my new computer. Unfortunately, I do not remember my username/password for my old account. Is there some way to recover this information using my email address or some other information? Thanks.
DMon1981
Joined in Jan 2010

386 post(s)
May 21, 2011
@SimpleJay, if you don't have any third party billing information in an email which contains your user and password info, you need to contact a member of totem team, they have purple stars by their names, or contact a mod, they have a blue star. Try and provide them with what info you have. But don't put email info on the forums send it in a PM.
celine
TEAM
Joined in Sep 2007

1896 post(s)
May 23, 2011
SimpleJay, the only account I found with the email address you provided is 'SimpleJay', please PM me a copy of the email confirmation(s) you received from the biller(s) when you purchased.

Thx
Celine

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