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***Need to get in touch with Totem***

  Forum / New users corner

klip
Joined in Mar 2011

1 post(s)
April 20, 2011
Got a message from Totem saying that I had a refund for 3 cards that I had bought like a week ago or so, however I didn't ask for any refund. The message also stated that if I didn't ask for the refund myself, it could have been a third party biller or a bank, or whatever, but that I could contact Totem CS to get details and such... however, there isn't any way for me to actually contact Totem CS cuz it doesn't exist, far as I can tell... any help from a mod regarding how I can get some details and resolve this issue would be awesome. Thx.
Oquijan
Joined in May 2009

1549 post(s)
April 20, 2011
Weird. Well, customer service is working despite the message that says it is not. Send them a message. Only Totem can help with this kind of stuff. And you can also check with the biller.

Good luck.

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