"It says "This version of Virtuagirl has been disabled for fraud and can't be used anymore. Please go to
http://www.virtuagirl.com to download the lastest available or contact our customer service" "
It would not be telling you this had it been downloaded fromn a legitimate site, sites that belong to Totem Entertainment or it's affiliates are the only places to get a legitimate copy. Copies that are downloaded from bit torrent and other illegal sites will naturally get busted eventually and it sounds to me like that's what you have here. Totem has protection in place in the software that detects illegal versions and it keeps changing so illegal copies don't work long if at all until they are found out.
The ONLY option you have now is to get with customer service and have proof of your purchases, username and password ready, and for your own sake use the customer service here at this site rather than the one you obviously downloaded this illegal version from.