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Problem with buying credits

  Foro / Espacio de nuevos usuarios

TIGER99
Desde en Apr 2014

2 posts
December 28, 2017
Hey!
I've got a problem, cos Idk how to buy credits with PSC...
When I choose a PSC option, I go on site, where I must write name, postal code and mail. All is OK, but Idk when I must write PSC code.
Please help me. :)
celine
EQUIPO
Desde en Sep 2007

1925 posts
December 29, 2017
could you post a screenshot of PSC page please ?
JayZ971
MODERADOR
Desde en Mar 2009

2261 posts
December 30, 2017
@celine
In the New Users Corner, screenshots are not possible, the add image icon is not at the bottom when you create a post 😕
TIGER99
Desde en Apr 2014

2 posts
December 30, 2017
OK, now I'm having only the information about country...When I click "COMPLETE PURCHASE" the site show me a statement: "Your payment was declined; please try again.": https://scr.hu/Za3dLg

I tried again, but nothing...
Manue
EQUIPO
CUSTOMER SERVICE
Desde en Nov 2014

1073 posts
January 2, 2018
@TIGER99 Hi, I have escalated this issue. Sorry for any inconvenience caused. We will get back to you asap.
frae
EQUIPO
WEB DEVELOPER
Desde en Aug 1995

68 posts
January 2, 2018
Please choose "Poland" as country
lnwolf
Desde en Jan 2018

3 posts
February 10, 2018 (edited)
I payed for 250 credits, from Totem Core. They have not been credited to my account, Why?
******@********.net


Edit by Mod:
Post MODified
e-mail removed
Posting personal information, such as your e-mail address, is a ***** of the forum rules
91hebasu
Desde en Jan 2008

1146 posts
February 11, 2018 (edited)
@Inwolf

1)
Fully quit and restart the software to ***** a resynch
or
Try a manual synch with the servers
Open the GUI, open settings, make sure the "Advanced Settings" box is checked and click the "Synch with servers" button just to the right of that.

2)
If that doesn't work, click the "Register again" button next to the manual synch button and fill in your username/password info

3)
If that doesn't help, you'll probably have to create a help request ticket with customer service. In which case it will be at least Monday before you hear back from them.
Westmore
Desde en Dec 2007

9 posts
October 17, 2019
this ok for question, about SMS?

buy Credits about SMS!

swiss (CH) go not more ?
its not more in the List!
celine
EQUIPO
Desde en Sep 2007

1925 posts
October 17, 2019
@Westmore, the pay by sms has been removed in early 2018 for your country, sorry about that!
you can pay by credit card, direct debit, paysafecard, or crypto.... which is less expensive, by the way, as sms had a majoration of price.
Westmore
Desde en Dec 2007

9 posts
October 17, 2019
@celine
ok..
thx
Manue
EQUIPO
CUSTOMER SERVICE
Desde en Nov 2014

1073 posts
October 17, 2019
@gkar45 Hi, it is an increase

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