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I've been forgot my password

  Foro / Espacio de nuevos usuarios

Tessla
Desde en Mar 2016

2 posts
March 17, 2016
I've just update my w7 to w10 and the virtuagirl program asked me for password and I forgot it, sorry about my english.
Cartref
MODERADOR
Desde en Sep 2007

520 posts
March 18, 2016
f you look in Help and thenk check out Customer service, you will find some useful links.

One of which will give you this:I've lost my password Dear Customer,

Please use our retrieve password system :

http://www.virtuagirl.com/php/pop_passwordRetrieve.php? http://www.virtuagirl.com/php/pop_passwordRetrieve.php?soft_navigate=ExternDefaultBrowser
Cartref
MODERADOR
Desde en Sep 2007

520 posts
March 18, 2016
Don't just use the link posted, go check out where it came from, because there are other links or queries that you can use.
Tessla
Desde en Mar 2016

2 posts
March 18, 2016
Thanks a lot, this help me so much.
darthsimion
Desde en Jul 2015

1 posts
July 9, 2016
I have the same problem. However I can't find help. I click on the link that says forgot password, but I don't receive the email. What can I do?
Manue
EQUIPO
CUSTOMER SERVICE
Desde en Nov 2014

1074 posts
July 11, 2016
@darthsimion Can you please send us an email to [email protected] and we will reset your pwd then ?
ste1701a
Desde en Jul 2009

9 posts
July 21, 2016
I've also forgot my password. I've tried the password reset but it doesn't work. Any help is appreciated!
Manue
EQUIPO
CUSTOMER SERVICE
Desde en Nov 2014

1074 posts
July 21, 2016
@ste1701a Can you please send us an email to [email protected] and we will reset your pwd then ?
ste1701a
Desde en Jul 2009

9 posts
July 31, 2016
@ste1701a Can you please send us an email to [email protected] and we will reset your pwd then ?

Thanks! All sorted now and I'm back in!

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