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Double billing and subscription  

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CRKrogh
Mitglied seit in Feb 2008

2 Beiträge
24. December 2023
Well, as it looks like my previous post on the topic has just been deleted, instead of answered, I guess I have to re-submit, so here goes:

The "optional" recurring subscription is checked by default and I noticed too late, but the confirmation did not show, hence I thought it did not go through and ran through the proces again, this time without the subscription checked.
However, I have been billed for both transactions, and probably signed up for the subscription too - and no reply from the support to rectify this.
I don't care too much about the 200 CR on my account now, but please DO confirm, that this subscription thing is cancelled!
Philours
Mitglied seit in Feb 2019

1642 Beiträge
24. December 2023

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