I've just started playing the Pleasure Chest and I got 3 keys and clicked open chest and got a message saying "not enough key"

I closed the program only to see I had 0 keys again and I went to account history to see I got no reward from the chest. I filled 3 keys again and get the same error. I'd like to not be cheated out of whatever reward small or not please.

Also lost 3 keys in toal I have won before I even could open the chest. Unfortunately there is no info about any won key also the information said that these keys will be still available.

Hi guys, let me check with the Team...

Yeah, just tried to post a comment of the TGIF before remembering that gets locked hahahaha I've had the same happen to me but with definitely 9 keys, maybe 10 (they also disappeared when loading literally anything else in the program so I think I lost a couple that way too, but for sure 9).

Hold on please ! working on it...

No worries! Thanks for helping out! Was just making sure I got my stuff all logged, for lack of a better term! :)

Same here, I ended up doing exactly the same steps as the OP and lost 6 keys in the whole process. Also, thanks to the staff for the quick response.

Don't worry! It will be fixed ; ) sorry again for any inconvenience caused;

I'm in the same boat. Though I only closed the app once and lost 3 keys. They disappeared when I reopened and I tried getting 3 more. Same issue. Haven't closed again just in case a fix is found.

Just like to add that i got the same..played, got 3 keys, tried to open the chest with the message "not enough keys". Then lost them when i closed and reopened istripper.
It is not showing that any credits were taken from the account however. (i must have though)

Oh missed your post. Good to know this is being worked on. Thanks Manue. 😀

Just to record I lost 6 keys

I've missed out on 3 chests and the keys disappear

Please Hold On! Don't worry! It will be fixed ; ) sorry again for any inconvenience caused;

Obviously the most important issue is fixing the missing / broken keys. But it would also be nice to fix the spelling error in "not enought keys"

Ok so the event reset and my keys disappeared again. I also had 32 credits left and tried my luck anyway. Now I have 8.90 credits after one spin and no rewards from my keys. Disappointing. Is the problem fixed or is this just step one and something else broke for me?

Not enoughT keys :0

Please take all the time to fix it, but kindly add the three keys back for those of us who faced the issue, so that we can finally open and find out what's in the chest