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marcmib
Mitglied seit in Sep 2015

6 Beiträge
25. August 2019
I have tried to contact [email protected]
but no reply please reset error too many installs .
I have uninstalled on my old computer and tried installing on my new computer now I am pending the install waiting for slow support. please reset
marcmib
Mitglied seit in Sep 2015

6 Beiträge
25. August 2019
thats slow just to rest
marcmib
Mitglied seit in Sep 2015

6 Beiträge
25. August 2019
bad customer service
JayZ971
MODERATOR
Mitglied seit in Mar 2009

2260 Beiträge
25. August 2019
@marcmib

To request a reset of your installs, please post here.......
https://www.istripper.com/forum/thread/28643/1?post=449733
Du bist nicht befugt dieses Thema zu sehen oder auf mit dem Thema verwandte Daten zuzugreifen
A Moderator can help you with the install.........
marcmib
Mitglied seit in Sep 2015

6 Beiträge
25. August 2019
just reset !!! instead of screwing around with computers please!!!
stefnev1
MODERATOR
Mitglied seit in Jul 2008

4587 Beiträge
25. August 2019
@marcmib
You don't have to use this kind of sentence, it's not fair.
I've reseted one installation from your account.
And for another question like this, please use the good thread mentioned by @JayZ971 above.
Totem's team doesn't work on weekend (saturday and sunday), so when you ask them during the weekend, the answer will come the next monday morning.
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1073 Beiträge
26. August 2019
Hi guys, we also reply during the weekend. However, please keep in mind that you might not be the first one in the queue, therefore, it could take a few hours to reply to you. Sorry for any inconvenience caused. If you encounter the "Too many installs" error, you an also post here :
https://www.istripper.com/forum/thread/28643#post629259
Du bist nicht befugt dieses Thema zu sehen oder auf mit dem Thema verwandte Daten zuzugreifen
n Thank you
Wuzthis
Mitglied seit in Oct 2012

91 Beiträge
27. August 2019
just reset !!! instead of screwing around with computers please!!!

Translation:
kenhere
Mitglied seit in Jul 2016

1 Beiträge
29. December 2019
i cannot get full shows to play
Cartref
MODERATOR
Mitglied seit in Sep 2007

520 Beiträge
29. December 2019
@kenhere,

More details are required before anyone can help you, plus I am not sure if Customer Support is online between Christmas Day and New Year’s Day.

More detail, what is being displayed on your screen any messages?

What have you tried to do?

Some screen shots would also be helpful?

Finally have you tried a rebuild in the system tab, the one displayed as cog?
Cartref
MODERATOR
Mitglied seit in Sep 2007

520 Beiträge
29. December 2019
ALL People,

If you have a problem, do NOT post here.

Go to the Bugs and Fix’s category and then select an appropriate topic.

This topic is not being monitored for people having issues
celine
TEAM
Mitglied seit in Sep 2007

1925 Beiträge
30. December 2019
of course we're here during Holiday season :)

@kenhere, yes please reach us by email with as many details as possible :)
stefnev1
MODERATOR
Mitglied seit in Jul 2008

4587 Beiträge
30. December 2019
@kenhere
Your profile shows that you have no installation of the software. Go to www.istripper.com to download the last version and install it. During the installation process, don't create a new account but use your current one.
cdub87
Mitglied seit in Apr 2008

397 Beiträge
30. December 2019 (edited)
With something so trivial(maybe not the right word) could this be delegated to a function in the software that a user could initialize on their end? Something similar to the sync to server command. Seems like a lot of effort for a common and repetitive action.

This was just a quick mockup.
TheEmu
Mitglied seit in Jul 2012

3309 Beiträge
31. December 2019 (edited)
@cdub87 - actually that functionaliy already exists, You invoke it by runing the uninstall progran that came with iStripper. You have to be online at the time. The "reset installation" requests we see here are a fallback that is probably best not automated as occassionaly there is some doubt about the legitimacy of the request so having it done via a simple button press could make hijacking an account too easy.

What I always wonder about is why Totem can't use the regular Windows unistall mechanism - as far as I can tell from uninstalling other programs this could invoke some iStripper specific program to do the necessary extra steps.
cdub87
Mitglied seit in Apr 2008

397 Beiträge
31. December 2019 (edited)
@TheEmu - It could then be password protected and you could actually see the computers you have installed and check the correct one instead of a blanket reset command that resets all computers.

For such a large user base this should be something in the software the user can initialize(which you say already happens but not perfect.)
TheEmu
Mitglied seit in Jul 2012

3309 Beiträge
31. December 2019 (edited)
@cdub87 - Currently a user, whether he be the legitimate user or a rougue who has stolen a login (or a laptop) can only directly reset an installation on the particular machine that he is currently using, if he wants to reset any other he need to go to that machine and run the uninstall program there. If there was an easy way to reset the installatations on other machines then a rogue could do that and then install on his own machine. Taking over iStripper accounts may be rare, but when it happens it can be a major loss to the original owner so It should not be made easy.
HansSachs
Mitglied seit in Mar 2016

987 Beiträge
31. December 2019
Taking over iStripper accounts may be rare, but when it happens it can be a major loss to the original owner so It should not be made easy.
I totally agree with @TheEmu on this subject.
Gombik
Mitglied seit in Apr 2021

2 Beiträge
28. April 2021
I have purchased 4 cards and the only display I get is what you see in the attachment. How do I find the individual cards.
wrightsayswow
Mitglied seit in Jul 2020

1147 Beiträge
28. April 2021
@Gombik welcome - perhaps try changing that setting in red from bare feet, big boobs to all and I think that should show all your cards.
Cartref
MODERATOR
Mitglied seit in Sep 2007

520 Beiträge
28. April 2021 (edited)
@Gombik,

1. Where you have an issue to report or believe that you have a bug to report, it should be posted to the Bugs & Fixes category, where it will be more quickly identified.

2. I had a quick look at the cards and not all the cards for the same girl have the same tags. For instance most of the cards for Gloria do not include either Bare Feet or Big Boobs.

So to be sure we would need to know what is the actual card number for the 4 cards that you have.

So the issue could just come down to missing tags on the cards that you have.

But I have confirmed that you have 4 cards in your collection, even if I can't tell which cards you have.

To see what cards are yon your collection you can either:
a. Remove your current filter to display your entire collection.
b. Right click on your avatar and check your collection
Wyldanimal
MODERATOR
Mitglied seit in Mar 2008

3960 Beiträge
28. April 2021
Quick and Dirty way is to put a DOT / Period in the Text Filter box.

pickle1
MODERATOR
Mitglied seit in Mar 2019

1353 Beiträge
28. April 2021 (edited)
@Gombik - I agree with @wrightsayswow - you appear to have set filters in the "Category" setting and that is preventing you seeing your cards.

We can only see two filters set (big boobs and bare feet) but I suspect you have set others. With this filter a card has to meet ALL the characteristics to ve displayed. Simply click on the Category filter and then tick the "All" box.

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