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i bought 4 reloads but only credited for 3 reloads

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JBpocket
Mitglied seit in Jan 2008

2 Beiträge
28. November 2017
where can i find someone to help me. on friday i bought 4 reloads , CCbill confirms i bought 4 reloads . however i only show credit for 3 reloads. i sent email to istripper have not gotten a reply. amd ccbill thinks the 100 bouns tokens is the 4th. its now tuesday and i not get any help on purchase.
Manue
TEAM
CUSTOMER SERVICE
Mitglied seit in Nov 2014

1074 Beiträge
29. November 2017
@JBpocket Hello, please log a ticket through the customer service or send us an email to [email protected]. Please provide all the transaction details , your username We will get back to you as soon as possible. thank you
JBpocket
Mitglied seit in Jan 2008

2 Beiträge
1. December 2017
how do i create a ticket ?
where is customer service
stefnev1
MODERATOR
Mitglied seit in Jul 2008

4589 Beiträge
2. December 2017
@JBpocket : click on the i icon located on the upper right of the gui's window. The help tab will open and you will see the link to the customer service on the left.

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