Why am i having such a hard time downloading my purchases?
A good 48 hours later & its only downloaded 2 cards? I have download speeds of 10Mbps...
I wont be spending any more $$ at this rate :(

@LuckyL Hi, Please try to use a different VPN :

ex: http://www.bestvpn-china.com/best-vpn-china/

Hello
since this morning the models of my collection do not download and a message tells me download abandoned

ps: sorry for the mistakes i use google trad, I am French

@Ascaron
Do you store your models on an external drive.
If it is not connected you will get this error

I stock my models on an internal hard drive, since my message I disconnected and reconnected for the instant his walk

Goto your profile page. edit your profile(little icon in the bottom right of your profile picture). select the U.S.A. server instead of the E.U server, or vice versa depending on which server is giving you problems.

@Ascaron Bonjour, pourriez-vous svp ré-essayer de télécharger vos shows ?

Why isnt the download i bought in my collection?

My information says it has been added to your collection

Try a manual re-synch with the servers

Also having trouble down loading.

Long story short, wait a while and try again. Servers could be busy. A couple of recent cards have been updated but not yet uploaded to the servers correctly for sync-ing.

The rule is, if you bought it, you own it. Sometimes might take a while to see it, tho. This happens on rare occasions. Lots of reasons can cause this although I doubt the news about the studio fire has anything to do with it.

Patience. You WILL get your girl! I promise you 😊

@Rey1 Hello, please log a ticket through the customer service or send us an email to [email protected]. Are there any error messages ? Please provide all the details , your username We will get back to you as soon as possible. thank you

@Rey1 Hello, please log a ticket through the customer service or send us an email to [email protected]. Are there any error messages ? Please provide all the details , your username We will get back to you as soon as possible. thank you

@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

@1977pilz..........If you intend to stick around, I would suggest discontinuing with the QUOTES facility......four is enough......

HA! you think?
@DIDGEDRUM yer scents fer humur just crakens us up.

@1977pilz Hi, if you do not know what to say, no need to quote us ; ) If you do not understand how a forum works, do not hesitate to ask us. We will be happy to help : )

I am having trouble with downloading mine to. 2 days now and only 10 out of 51