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Can I merge two accounts into one?

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Petmonkee
Mitglied seit in Jun 2012

4 Beiträge
14. June 2012
I had lost my username and password, so when I got my new PC I made a new account... I have found my info again, and I'd love to make the two accounts into one. Is this possible?
Petmonkee
Mitglied seit in Jun 2012

4 Beiträge
14. June 2012
Thank you so much! I really appreciate your help. :)
celine
TEAM
Mitglied seit in Sep 2007

1967 Beiträge
14. June 2012
Sorry we can't merge your 2 accts, please PM me both your usernames so that we find a solution !

cheers
celine
Petmonkee
Mitglied seit in Jun 2012

4 Beiträge
15. June 2012
Is there perhaps some way I could just add the ones I bought on the other account to this one?
Wyldanimal
MODERATOR
Mitglied seit in Mar 2008

4000 Beiträge
15. June 2012 (edited)
Did you Send a PM to Celine?
Click the little envelope below her avatar picture..
In your Message, Explain Both Account names, and offer proof that you are the one with both accounts.
Petmonkee
Mitglied seit in Jun 2012

4 Beiträge
15. June 2012
I sent my username and password to her for both accounts earlier today when she asked me to message her but I didn't present any further proof than that to authenticate my ownership of the account. Good idea. I will send her another note. Thanks for the suggestion. :D
Dudicrouz
Mitglied seit in Aug 2013

1 Beiträge
22. July 2019
I have the same thing, I found that I had another account under my same email address, I would like the cards to be brought over to my main, or credited the same value, any way works with me

Wyldanimal
MODERATOR
Mitglied seit in Mar 2008

4000 Beiträge
22. July 2019
@Dudicrouz

it's not possible to Merge tow accounts.
you will have to write to Customer service to see if there is any other creative solution.

send an E-mail too:
[email protected]

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